Privacy Policy

Your Privacy Our Top Priority

This Privacy Policy clearly explains how the information you provide on Sony8 is collected, where it is stored, and how it is protected. No hidden practices.

Last updated: January 2026
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How Sony8 Handles Your Privacy Protects

Sony8 ensures your personal information stays secure at all times through six key measures

Encrypted Data Storage

Every piece of your data on Sony8 is protected with 256-bit SSL encryption, making it unreadable to hackers or any third party. Our servers comply with international security standards.

KYC Verification Process

Sony8's KYC (Know Your Customer) process is solely for verifying your identity — your documents are not used for any other purpose. After verification, they are stored in a secure vault.

Your data is never sold

Sony8 never sells your personal information to advertisers or third parties. Your name, phone number, and email will never be passed on to any marketing company.

Firewall protection

Sony8's servers are protected by multi-layer firewalls. Any unauthorised access attempt is automatically blocked, and our security team monitors activity 24/7.

Cookie Controls

Sony8 only uses cookies that are necessary to improve your platform experience. You can manage cookie settings in your browser at any time.

Regular security audits

Sony8's data protection systems are regularly audited by independent international third-party auditors to ensure our security measures remain up to date.

1 What Information We Collect

We collect certain information when you register and use Sony8. This data is needed to operate the platform and improve your experience. We only collect what is genuinely necessary.

Sony8 collects information in two main ways — what you provide directly, and what Sony8 collects automatically.

Type of data Example Reason for collection
Identity information Name, date of birth, national ID KYC Verification & Age Confirmation
Contact information Email, phone number, address Account Management & Notifications
Financial Information Mobile Banking/Nagad number, transaction history Payment processing
Technical information IP address, device information, browser Security & technical support
Gaming Information Game history, betting patterns Responsible Gaming & Service Improvement

Sony8 never stores your password or full payment card number. This information is not held in Sony8's database in any form, encrypted or otherwise.

2 How Your Information Is Used

Sony8 uses your information only for specific, defined purposes. We believe transparency is the best policy. Below is a clear breakdown of why Sony8 uses your data:

  • Account Management: To create, manage, and secure your Sony8 account.
  • Payment processing: To process deposits and withdrawals safely.
  • Identity verification: To verify your age and identity and to prevent fraud.
  • Customer Support: To resolve your complaints and answer your queries.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Responsible Gaming: To monitor your gaming activity and provide assistance when needed.
  • Service improvement: To analyse and improve your gaming experience on Sony8.

Sony8 will never use your information for advertising without your consent. If you no longer wish to receive promotional emails from Sony8, you can unsubscribe at any time.

3 Who your data is shared with

Sony8 does not sell or rent your personal information. In certain limited circumstances, select data may be shared with trusted third parties:

  • Payment provider: Payment methods such as Mobile Banking, Nagad, and Rocket receive only the minimum information necessary to complete a transaction.
  • Regulatory authority: Data may be shared as required to comply with licensing authority guidelines.
  • Law Enforcement: Information may be disclosed when required by court order or legal obligation.
  • Game Software Providers: Minimal data necessary for game operations may be shared.

All parties listed above are bound by strict confidentiality agreements with Sony8. They may only use the data for the specified purpose and within the defined time frame.

Sony8 does not share your information with advertising companies, data brokers, or social media platforms.

4 Cookies & Tracking Technologies

The Sony8 website uses cookies — small text files stored in your browser. Cookies help Sony8 remember your preferences and improve the overall platform experience.

Sony8 uses three main types of cookies:

  • Essential cookies: Essential for maintaining login sessions and ensuring security.
  • Functional Cookies: Helps remember your language preference and settings.
  • Analytics cookies: To understand which pages Sony8 users visit most — this data is not linked to any individual.

You can disable or clear cookies through your browser settings at any time. Please note that disabling essential cookies may affect the proper functioning of the Sony8 platform.

5 How long data is retained

Sony8 retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • All data is retained for as long as your account remains active.
  • Financial transaction records are generally retained for up to 5 years after account closure — this is a legal requirement.
  • KYC documents may be retained for up to 3 years after account closure.
  • Gaming history and log files are retained for up to 1 year.

Once the retention period expires, sony8 will securely delete your data or anonymize it so you can no longer be identified.

Sony8 does not hold your data longer than necessary. The deletion process is automated and audited on a regular basis.

6 Your Privacy Rights

Sony8 believes every user owns their personal data. That's why Sony8 gives you a set of important rights. Contact our support team for any of the following:

Right to access your data

You can request to view any personal information Sony8 holds about you.

Right to correct your data

You may contact sony8 support to correct any inaccurate or outdated information.

Right to delete your data

You can request deletion of your data beyond what is required by law.

Right to restrict processing

You may request that we stop using your data for specific purposes.

Data portability

You can request a download of your personal data.

Right to Object

You may object to certain types of data processing.

7 Protecting children's privacy

Sony8 is an adult gaming platform. No one under the age of 18 is permitted to use Sony8, and we never knowingly collect personal information from minors.

If we become aware that a minor has opened a sony8 account, that account will be closed immediately and all associated data will be deleted.

If you suspect a minor is using Sony8, please notify our support team immediately.

8 Privacy Policy Updates

Sony8 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification.

Updated policies take effect as soon as they are published on the sony8 website. Continued use of sony8 after any changes constitutes acceptance of the revised Privacy Policy.

We recommend checking this page on sony8 periodically, as the date of the latest update is always shown at the top.

9 Get in touch

If you have any questions about this Privacy Policy or any requests regarding your personal data, please contact the Sony8 support team:

Email Support
Live chat
24/7 online support

Privacy-related requests are typically responded to within 72 hours. Complex requests may take up to 30 days.

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